Terms of Service
Effective Date: August 15, 2026 • Last Updated: August 15, 2026
1. Agreement
These Terms of Service govern your use of this website and any engagement with Kenetiq Code ("we," "us," or "our"), a web and software studio based in Warner Robins, Georgia, USA. By using this site, requesting a consultation, or paying a deposit, you agree to these terms.
2. Services
We design and build bespoke websites, non-profit giving engines, interactive calculators, booking systems, live broadcast hubs, and custom business software. Every engagement begins with a discovery consultation and a written, guaranteed flat-rate proposal. No work begins without your approval of that proposal.
3. Quotes, Deposits & Payment
- Estimates shown by the interactive scope calculator are informational ranges; your signed proposal is the binding price.
- A 50% kickoff deposit is required to reserve engineering time and begin a project. The remaining balance is due at launch/delivery.
- Payments are processed securely by Stripe. We never store your card details.
- Quotes are flat-rate — zero hidden fees. Scope changes after proposal approval may require a revised quote, which we will always approve with you first.
4. Cancellations & Refunds
Deposits are refundable in full if you cancel before engineering work has begun. Once work has begun, deposits are non-refundable, as they reserve dedicated engineering time. If we are unable to deliver the agreed scope, you will receive a full refund of all amounts paid for the undelivered work.
5. Timelines
Delivery estimates (typically 1–3 weeks, or 7–10 days for priority sprints) begin when we receive your deposit, content, and required access credentials. Delays in receiving client materials may extend the timeline accordingly.
6. Your Responsibilities
- Provide accurate business information, brand assets, and timely feedback during review windows.
- Ensure you own or have rights to all content (text, images, logos) you supply to us.
- Maintain the confidentiality of any staging URLs or credentials we provide.
7. Ownership & Intellectual Property
Upon receipt of final payment, you retain 100% full legal and technical ownership of all deliverables — source code, design assets, and databases. We never lock clients into proprietary platforms. We may display non-confidential work in our portfolio unless you request otherwise in writing.
8. Third-Party Services
Delivered systems may rely on third-party platforms (e.g., Stripe, Supabase, YouTube, Meta, Google, Resend). Those services are governed by their own terms and pricing, and you are responsible for maintaining your own accounts with them after handoff.
9. Warranties & Liability
We warrant that deliverables will substantially match the approved proposal and will make reasonable efforts to correct defects reported within 30 days of launch. To the maximum extent permitted by law, our total liability for any claim arising from an engagement is limited to the total fees you paid us for that engagement. We are not liable for indirect, incidental, or consequential damages, or for outages caused by third-party platforms.
10. Governing Law
These terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law principles.
11. Contact
Kenetiq Code • Warner Robins, GA
Email: Cephustheleo@gmail.com • Phone: (706) 450-0789